Learn how we protect and handle your personal information
Effective Date: 01-01-2026
Company: SiteSmart Private Limited, Hyderabad
SiteSmart Pvt Ltd ("SiteSmart", "we", "our", or "us") is committed to safeguarding your personal information and privacy rights. This Privacy Policy outlines the types of personal data we collect, how we use and protect it, your rights, and how to contact us for any concerns. This policy is compliant with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 , and the Digital Personal Data Protection Act, 2023 of India.
This Privacy Policy applies to all users accessing our services via our website, mobile applications, and any other interactions with SiteSmart.
We collect the following categories of information: - Personal Information : Your name, email, phone number, address, and other contact details. - Project-Related Data : Daily logs, invoices, receipts, documents, images, location data. - Financial Data : Limited to transaction metadata processed via third- party gateways like Razorpay (we do not store payment credentials). - Usage Data : Device info, IP address, operating system, browser type, access time, and referral sources.
We collect and process your data for the following purposes: - To enable core functionalities such as project tracking, collaboration, procurement, and payments - To fulfill contractual obligations - For identity verification and fraud prevention - To communicate transactional updates and platform changes - To improve platform performance and user experience - To comply with legal obligations
We process your data on the following legal bases: - Your consent - Performance of a contract - Compliance with legal obligations - Legitimate business interest
Your personal data is stored on secure servers within India or trusted cloud infrastructure. We implement industry-standard security measures including encryption, access controls, and firewalls.
While we take all reasonable steps to protect your data, no digital transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security. You acknowledge that there may be risks, including data breaches due to factors beyond our control. SiteSmart shall not be held liable for any accidental or unauthorized access, misuse, or disclosure of data unless required by law.
We do not sell your personal data. We may share it with: - Third-party service providers (e.g., Razorpay) for payment processing - Hosting providers and cloud infrastructure services - Government or legal authorities when required by law - Internal staff with role-based access for operations and support
We use cookies and similar technologies to: - Maintain sessions and improve login experience - Analyze website traffic and usage patterns - Track effectiveness of our marketing campaigns
You can disable cookies via browser settings, but certain functionalities may be limited as a result.
We retain your data as long as your account is active and for a reasonable time thereafter, in accordance with our internal data retention policies or as required by law. Once data is no longer needed, we anonymize or securely delete it.
Subject to applicable law, you have the right to: - Access your personal information - Request correction or update of inaccurate data - Request deletion or restriction of processing (where applicable) - Withdraw consent at any time - Lodge a complaint with a regulatory authority
You can exercise these rights by contacting our Grievance Officer.
Our services are not intended for children under 18 years of age. We do not knowingly collect data from minors.
In compliance with Indian law:
Grievance Officer
Email: support@sitesmart.co.in
Address: SiteSmart Private Limited, Hyderabad, Telangana, India
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be communicated via email or notifications on the Platform. Continued use after such changes constitutes acceptance of the revised policy.
For any privacy-related queries or concerns, please contact:
Email: support@sitesmart.co.in\